IBM Off Campus Drive . Here you can find IBM Recruitment details like Registration, Job location, Selection process, Eligibility, Job Position, Apply link, Application procedure details
This gives a wonderful opportunity for graduates to get job in IBM .
The candidates who want to apply for IBM off campus drive can now go through our entire article. The registration link for this job is given in this page.
About IBM :
Job Summary :
Role : Technical Engineer.
Eligibility :
We are looking for BE/Btech/ME/MTech/B.Sc/M.Sc/BCA/MCA/Diploma (computer/IT specialization only) students,2022 pass outs.
65% or 6.5 CGPA above are eligible to apply.
Location : Across India.
Responsibilities :
- Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to Kyndryl Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
- Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers.
- Providing remote Infrastructure support delivery and performing problem cause analysis.
- Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
- Anticipating customer needs and effectively addressing concerns related to their issue or resolution.
- Providing direct technical assistance to customers via phone, email, and chat.
- Collaborating with fellow support colleagues and other internal organizations to provide superior customer service.
Skills :
- Fundamentals of IT
- Basic Concepts in Networking, Windows, Linux, Unix and other OS
- Basic Knowledge of concepts about databases
- Basic Knowledge of Z/Os and Operations Monitoring
- Fundamentals of SAN, Back-up and Restore Technology
- Fundamentals of Cloud and Cloud Computing
How to Apply for this drive :
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.
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