Qualification:
- Minimum 0-1 year in Core HR & Issue Resolution for any International IT / ITES Companies.
Location: Across India.
About Company :
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Responsibilities :
- Good verbal and written English language skills. Ability to communicate and resolve difficult customer service issues
- Expertise and knowledge in Core HR related processes (excluding Recruitment)
- Good knowledge of MS Excel
- Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines
- Ability to trouble-shoot and implement changes in his/her processes
- Effectively Works with Others – Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements
- Attention to details
- Team work – the ability to work well within the team is key to this role
- You will update and processes employee data in the HR System to provide accurate and timely information to a variety of HR Services
- Interface with customers to resolve questions and issues regarding compensation administration/processes
- Provides data for any internal business controls team as required
- Ensure compliance to the client’s existing standards
- You will require to have good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries.
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